@prefix dc:    <http://purl.org/dc/elements/1.1/> .
@prefix :      <http://www.samos.gr/ontologies/helpdeskOnto.owl#> .
@prefix hdo:   <http://www.samos.gr/ontologies/helpdeskOnto.owl#> .
@prefix foaf:  <http://xmlns.com/foaf/0.1/> .
@prefix terms: <http://purl.org/dc/terms/> .
@prefix vann:  <http://purl.org/vocab/vann/> .
@prefix org:   <http://www.w3.org/ns/org#> .
@prefix rov:   <http://www.w3.org/ns/regorg#> .
@prefix schema: <http://schema.org/> .
@prefix rdfs:  <http://www.w3.org/2000/01/rdf-schema#> .
@prefix owl:   <http://www.w3.org/2002/07/owl#> .
@prefix xsd:   <http://www.w3.org/2001/XMLSchema#> .
@prefix rdf:   <http://www.w3.org/1999/02/22-rdf-syntax-ns#> .
@prefix gr:    <http://purl.org/goodrelations/v1#> .

<http://publicspending.medialab.ntua.gr/describe/paymentAgents/090344143>
        a           owl:NamedIndividual ;
        owl:sameAs  hdo:NARA .

gr:description  a  owl:DatatypeProperty .

hdo:ticketSolution  a     owl:DatatypeProperty ;
        rdfs:domain       hdo:ItSupportTicket ;
        rdfs:isDefinedBy  "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label        "ticket solution"@en ;
        rdfs:range        xsd:string .

hdo:ItSupportTicket  a    owl:Class ;
        rdfs:comment      "Helpdesk support ticket to record some issue with IT to be diagnosed and resolved."@en ;
        rdfs:isDefinedBy  <http://www.samos.gr/ontologies/helpdeskOnto.owl> ;
        rdfs:label        "IT support Ticket"@en ;
        rdfs:subClassOf   <http://www.ontologydesignpatterns.org/ont/dul/DUL.owl#Diagnosis> ;
        rdfs:subClassOf   [ a                   owl:Restriction ;
                            owl:onProperty      <http://www.w3.org/ns/prov#wasGeneratedBy> ;
                            owl:someValuesFrom  hdo:ItDepartment
                          ] ;
        rdfs:subClassOf   [ a                   owl:Restriction ;
                            owl:onProperty      <http://www.ontologydesignpatterns.org/ont/dul/DUL.owl#associatedWith> ;
                            owl:someValuesFrom  gr:ProductOrService
                          ] ;
        rdfs:subClassOf   [ a                   owl:Restriction ;
                            owl:onProperty      <http://www.ontologydesignpatterns.org/ont/dul/DUL.owl#associatedWith> ;
                            owl:someValuesFrom  hdo:ItSupportTask
                          ] .

<http://linkeddata.ihu.edu.gr/id/company/090344143>
        a           owl:NamedIndividual ;
        owl:sameAs  hdo:NARA .

hdo:taskId  a             owl:DatatypeProperty ;
        rdfs:domain       hdo:ItSupportTask ;
        rdfs:isDefinedBy  "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label        "task identification id"@en ;
        rdfs:range        xsd:int .

hdo:taskDescription  a      owl:DatatypeProperty ;
        rdfs:comment        "a task(ation) description"@en ;
        rdfs:domain         hdo:ItSupportTask ;
        rdfs:isDefinedBy    "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label          "task description"@en ;
        rdfs:range          xsd:string ;
        rdfs:subPropertyOf  gr:description , dc:description .

hdo:ItDepartment  a       owl:Class ;
        rdfs:comment      "A department in the organization that is responsible for the Information Technology (IT) of the organization."@en ;
        rdfs:isDefinedBy  "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label        "Information Technology (IT) department"@en ;
        rdfs:subClassOf   rov:RegisteredOrganization , org:OrganizationalUnit .

hdo:taskTicketId  a       owl:DatatypeProperty ;
        rdfs:comment      "id number to link task to ticket"@en ;
        rdfs:domain       hdo:ItSupportTask ;
        rdfs:isDefinedBy  "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label        "task ticket identification id"@en ;
        rdfs:range        xsd:int .

hdo:ticketTitle  a          owl:DatatypeProperty , owl:AnnotationProperty ;
        rdfs:domain         hdo:ItSupportTicket ;
        rdfs:isDefinedBy    <http://www.samos.gr/ontologies/helpdeskOnto.owl> ;
        rdfs:label          "ticket title"@en ;
        rdfs:range          xsd:string ;
        rdfs:subPropertyOf  dc:title .

hdo:Samos_IT_department_at_NARA
        a             hdo:ItDepartment , owl:NamedIndividual ;
        rdfs:comment  "This individual is defined for demonstration purposes only"@en , "IT depertment at Samos regional unit of NARA"@en ;
        rdfs:label    "Samos IT department at NARA"@en , "Τμήμα Πληροφορικής Περιφερειακής Ενότητας Σάμου"@el ;
        org:memberOf  hdo:NARA .

gr:ProductOrService  a  owl:Class .

hdo:NARA  a           rov:RegisteredOrganization , org:FormalOrganization , owl:NamedIndividual ;
        rdfs:comment  "This individual is defined for demonstration purposes only and is linked to existing definitions in other LOGD sets "@en ;
        rdfs:label    "North Aegean Regional Administration (NARA)"@en , "ΠΕΡΙΦΕΡΕΙΑ ΒΟΡΕΙΟΥ ΑΙΓΑΙΟΥ"@el .

hdo:ticketDescription
        a                   owl:DatatypeProperty ;
        rdfs:domain         hdo:ItSupportTicket ;
        rdfs:isDefinedBy    "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label          "ticket description"@en ;
        rdfs:range          xsd:string ;
        rdfs:subPropertyOf  gr:description , dc:description .

dc:description  a  owl:DatatypeProperty .

hdo:ItSupportTask  a      owl:Class ;
        rdfs:comment      "A task is an action associated with tickets during an effort to solve an issue/problem in IT."@en ;
        rdfs:isDefinedBy  "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label        "IT support task"@en ;
        rdfs:subClassOf   <http://www.ontologydesignpatterns.org/ont/dul/DUL.owl#Task> ;
        rdfs:subClassOf   [ a                   owl:Restriction ;
                            owl:onProperty      <http://www.ontologydesignpatterns.org/ont/dul/DUL.owl#associatedWith> ;
                            owl:someValuesFrom  hdo:ItSupportTicket
                          ] .

hdo:ticketId  a           owl:FunctionalProperty , owl:DatatypeProperty ;
        rdfs:domain       hdo:ItSupportTicket ;
        rdfs:isDefinedBy  "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label        "ticket id"@en ;
        rdfs:range        xsd:int .

<http://www.samos.gr/ontologies/helpdeskOnto.owl>
        a                              owl:Ontology ;
        rdfs:isDefinedBy               "http://www.samos.gr/ontologies/helpdeskOnto.owl" ;
        rdfs:label                     "helpdeskOnto.owl"@en ;
        dc:creator                     "K. Kotis"@en ;
        dc:title                       "HelpDesk support Ontology"@en ;
        terms:contributor              "Nikolaos Loutas, PwC Principal Advisor"@en , "Christopher Gutteridge, University of Southampton Open Data Service"@en ;
        terms:created                  "2013-04-10"^^xsd:date ;
        terms:description              "Simple ontology developed for integration purposes. Describe helpdesk entities used to record support tickets for diagnosis and resolve purpuses. The ontology re-uses a) W3C ORG and REGORG ontologies, b) DUL upper ontology, and c) GoodRelations ontology."@en ;
        terms:modified                 "2013-04-25"^^xsd:date ;
        vann:preferredNamespacePrefix  "hdo"@en ;
        schema:affiliation             "Samos Regional Unit, North Aegean Region Admin. Authority and Department of Digital Systems, University of Piraeus. Greece. +30 6974822712, http://gr.linkedin.com/in/kotis"@en ;
        owl:imports                    <http://purl.org/goodrelations/v1> , org: , rov: , <http://www.ontologydesignpatterns.org/ont/dul/DUL.owl> ;
        owl:priorVersion               "0.1"@en ;
        owl:versionInfo                "0.2"@en ;
        foaf:homepage                  "http://www.samos.gr/ontologies/helpdeskOnto.html"^^xsd:anyURI .